Requirements and Process for exchanging a product for another style/team:

  1. Product must be unopened, unused and bought directly from (please provide your order confirmation number)
  2. To Return please include note requesting credit back to your card for product (no credit for shipping).
  3. To Exchange send a check for $4.99 along with the unit in order to cover the cost of shipping the exchanged unit back to you.
  4. If you are upgrading from a Classic Set to a Licensed Set (NHL or College) then please include an additional $4 to cover the product cost difference.
  5. Send an email to to let us know your name, address, what you are sending back, original order confirm number and what you would like in exchange.
  6. Send the product back at your expense:

    Kaskey Kids, Inc.
    2550 Northwest Parkway 
    Elgin, IL  60124
  7. We will send the exchange unit back to you within 2 business days of receiving your return.